PRIVACY POLICY

*Last Updated: September 2026*

At *Ruaish* , we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, place an order, contact us, or use our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

1. INFORMATION WE COLLECT

When you browse our website, place an order, create an account, or contact us, we may collect information such as:

* Full name
* Email address
* Phone number
* Billing and shipping address
* Order and purchase details
* Payment-related information required to process your order
* Information you voluntarily provide when contacting us
* Website usage and technical information, such as IP address, browser type, device information, and pages visited

Ruaish collects only the information reasonably required to provide our services and fulfil your orders.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

* Process and fulfil your orders
* Process payments through our payment service providers
* Arrange shipping and delivery
* Communicate with you regarding your orders
* Respond to your enquiries and requests
* Provide customer support
* Process eligible returns, exchanges, refunds, or cancellations
* Improve our website, products, and customer experience
* Send promotional or marketing communications where permitted and where you have provided appropriate consent
* Prevent fraudulent, unauthorized, or unlawful activity
* Comply with applicable laws and legal requirements

3. PAYMENT INFORMATION

Payments made through the Ruaish website may be processed through third-party payment gateways.

Ruaish does not store your complete debit card, credit card, UPI, or banking credentials on our servers unless specifically required and lawfully permitted.

Payment information is handled by the applicable payment service provider according to its own privacy and security practices.

4. SHARING OF INFORMATION

We may share relevant information with trusted third-party service providers where necessary to operate our business, including:

* Payment gateways
* Shipping and courier partners
* Website and technology service providers
* Customer support or communication platforms
* Analytics and marketing service providers, where applicable

We do not sell or rent your personal information to third parties.

Information may also be disclosed where required by applicable law, regulation, legal proceedings, or a lawful government request.

5. COOKIES & WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and provide a better browsing experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

6. DATA SECURITY

Ruaish takes reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. YOUR RIGHTS

Subject to applicable law, you may request access to, correction of, or deletion of certain personal information held by us.

You may also contact us regarding privacy concerns or to withdraw consent for promotional communications.

8. 1. CHILDREN'S PRIVACY

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate consent.

If we become aware that personal information has been provided to us in violation of applicable law, we will take reasonable steps to address the situation.

1. CHANGES TO THIS POLICY

Ruaish may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

1. CONTACT

For questions or concerns regarding this Privacy Policy, please contact us using the information provided on our *Contact Information* page.